Luke Williams

Luke Williams, one of the world’s leading business thinkers on innovation strategy, will speak about business disruptors at the annual ACUMA Fall Conference in Las Vegas, September 24-27, 2017.

Williams, author and globally recognized authority on disruptive innovation, reveals a way of thinking that has the power to transform your business and stay ahead of the game. He is one of the leading presenters at this fall’s ACUMA event, built around the theme “Driving into the Digital Age.”

Williams fits the bill. His views are regularly featured in media ranging from Bloomberg BusinessWeek and Fast Company to The Wall Street Journal and The Economist. He is the author of the international bestseller, “Disrupt: Think the Unthinkable to Spark Transformation in Your Business.”

A Professor of Marketing at New York University’s Stern School of Business, Williams also is Founder and Executive Director of the W.R. Berkley Innovation Labs, and a Fellow at Frog Design—one of the world’s most influential product strategy and design firms.

Kristin Messerli

Kristin Messerli is the founder of Cultural Outreach, an organization focused on providing effective methods to connect today’s young and diverse population with mortgage and real estate companies.

Since 2013, Messerli has built a successful nationwide practice that includes training, digital marketing, analytics, and market education through numerous published articles and speeches. She has worked with more than 50 lenders and spoken at more than 100 conferences.

Messerli is the co-author of the Mortgage Banking Association’s “Section 342 Compliance Toolkit,” and she serves as the Managing Editor for Mortgage Women Magazine, a semi-monthly online publication (or thrice yearly print version) for women who work in the mortgage industry.

Passionate about advancing homeownership in multicultural and underserved segments, Messerli understands that homeownership is the best way to empower communities to generate wealth and upward mobility.

Messerli has more than 13 years of experience working in multicultural business and social work. Prior to founding Cultural Outreach, she was a social worker and community organizer in the Latino immigrant community.

Messerli later consulted for international social enterprises with former McKinsey consultants at the University of Oklahoma, where she earned a Master’s Degree in Public Administration. She can be reached at

Steve Williams

As a co-founder of Cornerstone Advisors, Steve Williams heads up the firm’s industry-leading Strategic Planning and Facilitation practice and is actively involved in many of Cornerstone’s Technology Planning and Performance Improvement engagements. Steve has assisted hundreds of banks and credit unions in their efforts to become highly efficient, top performing financial institutions.

An experienced private banker with a formal commercial and consumer credit background, Steve’s more than 25 years of experience in the financial services and consulting industries have provided him a deep working knowledge of bank operations and delivery systems, particularly in lending processes. He is an experienced facilitator for management retreats and board planning sessions and is in great demand as a speaker at industry conferences and seminars.

Steve teaches at the Stonier Graduate School of Banking, and the Credit Union Executives Society’s Management Institute, School of IT Leadership, and School of Product and Channel Management. He is among the authors of the Cornerstone Performance Report; is a regular contributing author for GonzoBanker, Cornerstone’s blog; and has been published in numerous industry periodicals, including American Banker, Bank Director, BAI Banking Strategies, RMA Journal, and CUES’ CU Management.

Prior to Cornerstone Advisors, Steve held a similar position with M ONE, Inc. He was an assistant managing director with Arthur Andersen & Co. and a commercial lender and operations officer with Chase Bank of Arizona. He served on the board of directors and chaired the compensation committee for a $300 million community bank in Southern California.

Steve holds a Master of Business Administration Degree in Finance summa cum laude from Arizona State University in Tempe, Ariz., and a Bachelor of Science Degree in Business Journalism from Northern Arizona University in Flagstaff, Ariz.

Mark Sievewright

With more than 30 years of financial services experience, Mark is a highly respected industry thought-leader and a renowned public speaker who has held senior leadership positions at HSBC, MasterCard International, Payment Systems Inc. (where he served as CEO), TowerGroup (where he served as CEO), and Fiserv (where, until March 2017, he served as Vice Chairman and president of the company’s Credit Union Solutions division). At Fiserv, Mark and his team of 1,500 associates supported the technology needs of more than one-third of America’s credit unions.

In April, 2017, Mark launched a new research and consulting venture – Sievewright & Associates – focused on providing credit unions with strategic insights and trusted advice.

Since 1999, Mark has worked directly with numerous credit unions in the successful formulation and execution of their strategic plans. He has spoken at more than 250 credit union events and is the recipient of a number of industry awards. In 2010, Mark was merited the Ambassador Award by the World Council of Credit Unions (WOCCU) for helping credit unions better understand and capitalize on their market strengths; and, in 2015, he finished runner-up in Credit Union Times’ 25th anniversary contest to find the most influential leader in the credit union movement since 1990.

A native of Wales, U.K., Mark emigrated to the United States in 1997 and is a U.S. citizen.

Rob Chrisman

Rob Chrisman began his career in mortgage banking – primarily capital markets – 32 years ago in 1985 with First California Mortgage, assisting in Secondary Marketing until 1988, when he joined Tuttle & Co., a leading mortgage pipeline risk management firm. He was an account manager and partner at Tuttle & Co. until 1996, when he moved to Scotland with his family for 9 months.

He returned to the United States in mid-1997 and ran Secondary for Standard Financial, a sub-prime lender in northern California. In late 1997 Rob was hired by CrossLand Mortgage to start, and be the president of, a sub-prime company named OnCall Mortgage (a division of CrossLand). OnCall Mortgage was in existence until Wells Fargo purchased First Security Bank (the owner of CrossLand) at the end of 2000.

Rob then joined CMG Mortgage, a wholesale mortgage bank, as the Director of Secondary Marketing. In early 2003 and re-joined Tuttle Risk Management Services, Inc. TRMS (now Compass) provides mortgage pipeline risk management for mortgage companies and thrifts that seek to originate and sell loans into the secondary mortgage market. In November of 2006 Rob left TRMS to become the Director of Capital Markets for RPM Mortgage, a retail residential lender, leaving there in late 2008 to focus on not only publishing a widely read daily market commentary on current mortgage events but also on his family.

He is on the board of directors of Peoples Bank, a mid-sized depository in Kansas, of Inheritance Funding Corporation, a financial services company which advances capital to heirs, of International City Mortgage, and of the California MBA. He is also a member of the Secure Settlements Advisory Board, an associate of the STRATMOR Group, and of the Mortgage Bankers Association of the Carolinas and its membership committee. Rob has provided expert witness services for mortgage and real estate-related cases, has lectured to groups around the country.

Rob holds a BS from Cal Poly, San Luis Obispo, and an MBA from UC Berkeley.

Jessica Lautz

In her research role, Jessica Lautz focuses on demographic trends for both NAR members and housing consumers. These include how housing preferences shift in an ever-changing marketplace; consistent trends of consumers for the desire to own a home; consumers’ search to find a real estate agent; and buyer psychology.

Lautz also manages the Research content and presence on the website and social networking sites. She reviews, schedules and coordinates posting on Research’s blog and social media websites to ensure there is a variety of content that engages members and consumers on topics of the day relevant to these audiences.

In addition, Lautz writes annual studies including the Profile of Home Buyers and Sellers and the Home Buyer and Seller Generational Trends report. She discusses the results of these studies in blog articles, Twitter chats, webinars, as well as in major media outlets and keynote presentations.

In conjunction with the Market Research Department, Lautz also provides association-wide survey review and oversight in order to assist other departments with designing the best survey instruments and utilizing proper methodologies.

Lautz is a graduate of the American University Master’s of Public Policy Program and has undergraduate degrees in Political Science, and Law and Justice, from Central Washington University.